Terms and Conditions Greece, overview
These Terms and Conditions govern your access to sugarrushdemo.com.gr and its services, including content related to games such as Sugar Rush. The terms set rules on eligibility, compliance, and your responsibilities while you access the site. The site operates under Greek and EU rules that focus on player protection, security, and responsible gambling. By accessing the services, you accept these terms for each session and each account action.
Eligibility and age requirement
In Greece, only adults aged 21+ qualify for online gambling services. Underage access is banned. You must have legal capacity and you must stay in a jurisdiction where access is permitted. If your location or legal status changes, you must stop accessing the services. We apply checks that support the age requirement and compliance duties.
Account registration and accurate information
You create one account per person. You provide accurate personal details and you keep them up to date. You keep your login credentials secure and you do not share them. You take responsibility for all activity under your account. We request identity checks in some cases, especially when you ask for account changes or when we must confirm compliance.
Verification, compliance, and responsible gaming controls
We request verification when we need it to meet legal duties, reduce fraud, and protect players. These checks also support safer play when risk signals appear. The service offers responsible gaming tools such as limits, cooling off, and self exclusion. If you activate a tool, you must respect it. Any attempt to bypass controls breaches these terms.
Access rules and prohibited conduct
You access the services for personal entertainment and in line with the law. You must not cheat, collude, exploit errors, or run automated scripts or bots. You must not abuse chargeback processes, harass staff or other users, or engage in unlawful activity. If we detect prohibited conduct, we apply account and compliance actions to protect the platform and other users.
Game rules, randomness, and no guarantee of wins
Games rely on chance. Where RNG applies, each round generates a random result and each outcome stays independent from prior outcomes. No approach guarantees a win, whether you play Sugar Rush or any other title. RTP describes a theoretical long term average across a large number of rounds, not the result of your session. You play with the understanding that outcomes stay uncertain.
Bonuses, promotions, and bonus abuse
Promotions follow specific rules, eligibility checks, and fair participation standards. We run checks to detect multiple accounts, manipulation, or other misuse tied to promotional activity. If we detect misuse or a rules breach, we reserve the right to withhold promotional benefits or remove access to the promotion. Review the promotion terms before you join.
Deposits, withdrawals, and payment methods, general
You complete transactions only with permitted methods in your own name. We run security and compliance checks when needed. Withdrawal requests often require verification, especially after account detail changes or when risk indicators appear. If we detect suspicious activity or errors, we pause processing until checks finish. You follow the rules that apply to the method you choose.
Account suspension, closure, and termination
We suspend or close accounts for terms breaches, compliance reasons, suspected fraud, or security risks. You request account closure through support. Responsible gaming exclusions, including self exclusion, restrict access based on the protection option you selected. We keep records to the extent required by the applicable legal framework.
Intellectual property
Site content, software, trademarks, and game content remain protected by intellectual property rights. You must not copy, distribute, modify, or reverse engineer any part without permission. You must not bypass technical protection measures. You access the content only through the functions provided on the site for personal access.
Limitation of liability
To the extent allowed by law, we do not accept liability for indirect losses, service interruptions, or third party failures outside our control. Internet connectivity and external systems affect service delivery and fall outside direct control. Your mandatory consumer rights under Greek and EU law remain in place. If an issue occurs, contact support so we can review the facts and provide a practical resolution path.
Privacy and data protection
We handle personal data under the Privacy Policy and GDPR principles. We process data for account operation, security, and compliance duties. The site relies on cookies for core functions and consent based settings where required. You hold GDPR rights, including access and correction, under the rules that apply in Greece. You contact the privacy team for privacy requests.
Complaints and dispute resolution Greece
You submit complaints through support with clear details about the issue and your account. We review the complaint, request information when needed, and respond with practical next steps. Disputes fall under applicable Greek law and competent courts in Greece, in line with jurisdiction rules. We aim for clear communication and timely handling.
Changes to the terms
We update these terms when services, processes, or legal requirements change. We post the latest version on the site with an effective date. Effective date: January 23, 2026. Continued access after an update shows acceptance of the revised terms. For material changes, we communicate updates in a way that fits your activity within the service.